Contact · Grievance · India
One inbox.
Every request, answered.
Support, billing, abuse reports, data requests, and law-enforcement notices all reach the same address. Use the subject line that matches your request so it lands with the right person and clock.
Choose your subject line
Six paths · one address
General support
Questions about conversion, features, or how something works.
Billing & refunds
Include your Razorpay payment ID (pay_…) and account email.
Grievance Officer
Statutory grievance under IT Rules, 2021 and DPDP Act, 2023. Officer: Surya B.
Report abuse or illegal content
CSAM, obscenity, defamation, IP infringement, fraud. Link the content and cite the law.
Data access or deletion
Exercise your rights as a Data Principal under the DPDP Act, 2023. Identity verification required.
Law-enforcement requests
Formal notice under Section 94 of the Bharatiya Nagarik Suraksha Sanhita, 2023 (replacing Section 91 CrPC), Section 69 of the IT Act, 2000, or a competent court order. Official letterhead only.
Hours
Mon – Fri · 10:00 – 19:00 IST
Weekend and holiday messages are read on the next working day.
Entity & address
textportdocx
A sole proprietorship of Surya B. Grievance Officer: Surya B. Registered correspondence address: 88A Thannerpandhal St, Keelveeraplayam, Coimbatore 641046, Tamil Nadu, India. See the Terms and Refund policy.
Before you write
- · Attach the source file when relevant
- · Paste the conversion ID from the quality report
- · For billing, include the Razorpay payment ID
